Internal Customers Versus External Customers: Why Both Matter
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Subscription models have become the new normal in our economy. The average U.S. households, have twelve subscriptions in the entertainment space alone, such as on-demand video, magazines, music, and...
The Main Reason How Subscription Models Benefit Customers (+8 more)
When I first started getting into the concept of subscription models as a customer, my first reaction was that I didn't like paying a monthly fee to use a service. Especially since it is...
How Does Change Management Affect Employees (in plain English)
There are currently more than five hundred businesses who have filed for bankruptcy in 2020 alone according to this Forbes article. Now, filing for bankruptcy isn't a death sentence but these...
Design thinking has been around for quite some time and originates based on the way of how designers tackle problems. Today there are many different applications for design thinking, there are...
Gamification has been a huge buzzword for a period of time, which compelled a lot of organizations in starting to launch their own gamification projects. I can understand why, marketers and...
Event companies report that they see an increase of 1000% in the number virtual events because of the Coronavirus pandemic, which is probably not a surprise for anyone since every in-person event has...